BBB reports on known marketplace practices. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. FRAUD ALERT:. Absolutely incredible!!! You will be sorry. Save. Blame yourself! DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Consumers love to do business with someone that can admit mistakes and state how they made improvements. 3.7. Also I defined that in 2017, the car was involved in an accident. There was a problem with your loan.". 1105 N Glebe Road, Arlington, VA 22201. We DO NOT remove reports. BBB Business Profiles may not be reproduced for sales or promotional purposes. February 2022 check engine light comes on again. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. Closed | Opens at 10:00 AM. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. The police officer asked "how? Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. This is the best way to manage and repair your business reputation. Clerks from Bank Ally call me every day. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. Dont trust this dealer! Search consumer complaints, reviews and information about merlex-auto-group. We're all concerned about COVID-19. Merlex - the masters of bait and switch. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. It was not discussed. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Caution!! Sales: (703) 685-9312. How those businesses take care of those complaints is what separates good businesses from the rest. Sales (571) 200-0879. All rights reserved. Has your experience with this business or person been good? The manager Walter prepared Purchase Documents set. Gave me numbers on the phone. All rights reserved. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. We've either got it - or we can get it. Who's crazy enough to start this website? The Merlex Auto Group Way. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". BBB Business Profiles are subject to change at any time. Will definitely be back in the future. plenty of opportunity to grow depending on what you would like to do. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! You name it they have it. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. I will never ever go back to Merlex Auto group. Easy, done. The cherry on top is the wash and detail they provide as you are preparing your paper work. Who's crazy enough to start this website? Purchased 2015 ******** **** ***** July13 2020 during COVID. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. I was contacted, via e-mail once, and once only!!!! Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. It's only been two days since my initial visit to Merlex. 1 mile away. NEVER!!! Reviews. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. Easy Apply. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. Corporate Advocacy Program: How to repair your business reputation. High End Used Car Sales. I was told the truck "was in the shop" to get a sun roof motor replaced. they are not trustworthy! Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. Ripoff Report has an exclusive license to this report. I had told them that I was interested in one car and my daughter was interested in another. 10 stars!!! The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. They told us the car moved to another dealership. Texted them to tell them and was told to take it to their shop which was fixed! 2 months ago. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! Merlex Auto Group Sales Position. CARFAX does not have the complete history of every vehicle. strict standards for business conduct. ", He was the salesman. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. File your review. Child safety. For more specific results for "merlex-auto-group". It's been two days, I have not heard from him since. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! Who is ED Magedson - Founder, Ripoff Report. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. I guess I was supposed to do HIS job for him. Bully there way in and steal your home. Why Ripoff Report will not release author information! If I could give this business zero starts, I would. (703) 214-3598. Beware! He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. I have no idea who it is. International Association of Better Business Bureaus. Compare pay for popular roles and read about the team's work-life balance. We inform our customers with the most accurate information we have at the time. 185 were here. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! Than hung up on me. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? All Dealer Home Services must comply with state or local ordinances. 1105 N GLEBE RD, ARLINGTON, VA 22201. I Talked with a sales person who handed me the set of keys and walked away. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Write a Review. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . He said no way. Advertisers above have met our Who is ED Magedson - Founder, Ripoff Report. Salesperson Zaki Hairat drove the new car to my house. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. There is a second line of financing exists. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Find more than 112,707 complaints| Ripoff Report (I checked it by calling to Arlington police department). I visited dealership MerlexAutoGroup. Trash. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Tell us has your experience with this business or person been good? Merlex Auto Group | 7 followers on LinkedIn. Will never give them my money. From this document I defined the total selling price for the car. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. I have text messages as proof!! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. I contacted "Walter" who quickly asked "when can i come in? Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Why is this public record being published online? Advertisers above have met our Say we owe over $22,000.00 for the rest of their so called contract !!!!!! HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Merlex gave me a great experience. The posting time indicated is Arizona local time. Very responsive!! Merlex needs to apply this principle!!!! its only been two weeks and he has proof he put down what you asked for.". The process was stress free and pleasant. The following day I sent additional information pertaining to the sale via text message before they opened. This profile is powered by Birdeye. Court documents are not available for this case. Sales: (703) 685-9312. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. Life's too short, are keep it up and yours will. I contacted Capital One to look into this loan! Confirmed my appointment a bit before noon. I was looking for a pre owned vehicle with low mileage. We analyze millions of used cars daily. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. Even called me several days later to say car was there, but you told me wasnt before. Can be upwards of $3000.00 On top of vehicle cost. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, learned a lot about cars. Its HIS car, not mine. Don't waste your time! Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! THIS IS FRAUD! Communicates outside of dealer hours!! He replied "just let me know what the issue is and my mechanic will take care of it." If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. Merlex Auto Group. After that call, employee Sid gave me Bill of Sale. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. Wasted a trip out to Arlington. Owners who claim this profile can update information, boost SEO, and more. 5. Anyone from afar could see that the reason they were doing this was because we left a negative review. All rights reserved. Find out what works well at Merlex Auto Group from the people who know best. I decided to go back and read some of the reviews more closely. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Read more reports about Merlex Auto Group. I am a return customer and they as last time they treated my husband and I with s. You never know. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. Copyright 1997-2023, Ripoff Report. (703) 214-3598. So now Im paying for car thats just parked! strict standards for business conduct. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! Public Records Policy. Copyright 1997-2023, Ripoff Report. Flew in two days later from Georgia. Grow your business. Completely Dishonest and Fraudulent!!! and why? We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! 1105 N Glebe Rd It may not be copied without the written permission of Ripoff Report. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. Get a Kelley Blue Book instant cash offer. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Walter gave me the discount I needed to secure the purchase. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? THAT NIGHT, lights appeared in the dashboard. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. This was the most stressful experience I've ever had buying a car. He knew nothing about the car so i should have known he knew nothing about anything else either. Corporate Advocacy Business Remediation and Customer Satisfaction Program. He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! He was very knowledgeable, thorough, kind, and most importantly very honest. I submitted an application to police. I called them. Blessing in disguise Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. JULIAN TOOK VERY GOOD CARE OF ME. Called/ texted Merlex to inform them and see what they can do. I dealt with the GM, Walter. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Initially I showed him a car that Id settle for but wasnt in love with. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. The owner Ray should NOT BE TRUSTED. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. 8 years ago. Estimated amount consumers saved since 1997: $15,590,010,907. Verify to immediately update business information, respond to reviews, and more! Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." Corporate Advocacy Program: How to repair your business reputation. that night, after bringing the car home, lights appeared on the dash! The Purchase Documents set is thinner by 1/3. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Car dealership. i texted him to see what was the hold up he told me to "contact Walter". Before leaving, Ray gave his number, stating "Any issues, just let me know! MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. Consumers eligible for the Litigation Class are those . WARNING! All rights reserved. This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Property / Condominium Managment - Real Estate, Matthew Paul Lee - World Wide Consulting Group Matt Lee TAKE YOUR MONEY AND DO NOT PERFORM Singapore 10 Marina Blvd, Sports car international Vehicle purchase Lynnwood Washington, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional DAMAGE - DAMAGE - DAMAGE - NEVER PAID FOR DAMAGE Brooklyn New York, American Automobile Association (AAA) AAA Motor Club Sh*t company Dearborn Michigan, GABE NORZAGARAY / AMERICAN GROUP LLC FILED FALSE FREIGHT GUARD REPORT CHANDLER AZ, Fresh Local & Wild Ltd Ellena Ward Ellie Ward Ellie Batiste Ellena Batiste Ted Ward Edward Ward Edward Pickering Ted Pickering Staff, Suppliers and Local Artists left unpaid. The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. On April 3, 2018 I got a bill and welcome letter from Ally Financing. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We were going to drive 2 hours together to see them. flexible hours. Choose a car and the dealer will bring it to you for a no-obligation test drive. Very unorganized and fake professional. Established in 2014. Estimated amount consumers saved since 1997: $15,590,010,907. Please teach how to cancel this Certificate of Title. Always go with your gut feeling! Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. Horrible customer service. Fast service. Arlington, VA. N/A. Used Cars for Sale. He couldn't talk then so I got a return call 5 or 6 hours later. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. I agreed. 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merlex auto group lawsuit