When it comes to Royal Princess, the cancellations impact multiple sailings. Its a convenient way to help ease your worries before setting sail. If I have used my Princess Cruises Gift Card to pay for my cruise and opted for a refund, how can I receive it? The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. So we opted to not wait and canceled outside the 30 days. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. . Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. They are not available to be used to the offset the cost of any other booking component and cannot be used for satisfying the deposit. Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). 1For United States and Canadian residents only, excluding New York and Quebec. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand The cruise line canceled California and Mexico sailings on its Ruby Princess ship as well as Caribbean sailings on the Caribbean Princess through Aug. 21. More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . Maybe it will reappear in 2024 but we were not given a choice. Booked Royal a month ago to replace my Eurpe cruise! The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. We're travelling with Princess and I'm disappointed. I will begin doing that in another week or so. Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com. Cancellations. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. Any other pre-packages not purchased with the cruise fare will automatically be refunded. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. Princess cruisetours are also undergoing some changes, with the cruise line implementing a new pre-tour testing requirement, which is in addition to the pre-cruise test for that vacation segment. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. You will be able to leave a comment after signing in, By I am very confused by Princess' decision. We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. [CDATA[ The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. It was already cancelled twice and now 3 times. Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. When you check out, well automatically apply your credit to the payment due unless you uncheck the "onboard credit applied" box on the "Reservation Summary" screen. We pride ourselves on providing guests with great service. Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. Log in to My Princess to view your Future Cruise Credits and Deposits. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. CRUISE HIVE LTD 2008-2023. This benefit is provided by Princess Cruises and/or Princess Tours. Regular1-800-774-6237number. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. Most medical expenses are covered in case you become sick or injured during your trip. Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. You . Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. I don't expect to see it for a couple of months, but I will continue to check every week or so. Posted February 1 . Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Thanks very much for the instruction on how to check my Princess account for the FCC. Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). Comparing the Princess cruise ships sailing to Alaska in 2023, Holland America Line and Princess Cruises bring back face mask requirement on Alaska cruises, Three more Princess Cruises ships return to service, Princess Cays: What you need to know about Princess Cruises Private Island, 15 reasons why a solo cruise is a great way to travel, I'm 28 and spent $20,000 on cruising in the last year. And how long is that Princess future cruise credit valid? Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. (North American Guests Only) If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. I would hope FCC would be for what I paid for original cruise. or even Taxes, Fees and Port Expenses (TF&PE). FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). By Cancellation of a Refundable FCC (cash value) will automatically cancel any bonus FCCs related to the original. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. I thought I read somewhere it was only until April 2022 to book something. Though may other Magestic cruises have been. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. CC Help Jenn We are booked on the Crown for late Feb 2023 but, would like to know if its a go or not. Looks like the Ruby is going to spend a winter season in Galveston. Now its a promise. You can purchase a Future Cruise Deposit (FCD) on board as part of our Future Cruise Deposit Program. Senior Editor, News and Features. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. You receive your refund as a future cruise credit or you. I do regret a little canceling our December 2021 cruise, but that was canceled not for COVID, but for a different reason. In total, 18 itineraries are canceled, including those that can be combined into longer sailings. Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. Sailing Window: Sailings through September 30, 2022 Product Eligibility: New reservations made through May 31, 2022 Do you have a Princess Cruise Line Future Cruise Credit? Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. However, the cruise line has now decided to cancel Regal Princess season through September 5, 2023, until the vessel begins sailings from New York. Now every single dollar I paid has been refunded either as FCC or as a credit card refund. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. Learn about the types of cruise credits and how to use them. Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. You can find out details of your compensation by clicking the link that matches your sail date below. We booked Majestic April 2 and cabins were scarce on that booking. My TA is generally very good at such things, but we're all human and right now TA;s are pretty busy.along with cruise lines.. I was refunded all but about $500 to my credit card within a few days. 02. I was on the Diamond in Nov on a cruise tour. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. By the end of Feb 2022 "things" could be much better and I might regret canceling. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. We had decided to cancel now either way. Call 1-800-Princess or contact your Travel Advisor. I mean I've got enough FCC to cover the Ruby, Enchanted, and half Royal. As a result of the above deployments, published itineraries through April 2023 on Diamond Princess and Royal Princess to Japan . My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. If I'm out the insurance and deposit no sweat. Link to post Share on other sites. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Other items purchased prior to the start of your cruise will also be refunded. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. You dont need to take any action to receive the default compensation offer. We cancelled just outside the 30 day requirement usingcruise with confidence vs our Princess insurance. Cancellation of excursions booked onboard must take place before the cutoff date listed in the shore excursion brochure in order to receive a refund. ALL RIGHTS RESERVED. Not everyone would agree, and that's fine, we all have different concerns. CC Help Jenn Guess we will have to rethink this b2b. View our Book with Confidence Cancellation Policy. Princess Cruises, Ro. I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. Will see what our PVP will do about our Vista suite. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Thats why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. Why do Florida residents receive cruise discounts. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. For those that paid with prior FCCs, how was the new FCC plus CC total calculated? Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. That amount was the deposit I made plus the insurance I bought. The vessel has already been on pause for more than two years, and before the announced cancellations, the ship was scheduled to resume sailings with guests on September 1, 2022, from San Diego. So were doing all we can to promote and protect your Cruise Health, from partnering with medical experts and following best practices to giving you more control over how you cruise. The cruise line is providing compensation options and details. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. Learn more about our commitment toCruise Health. Cancellation and Refunds. The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. They have each received any money owed back on their credit cards already, for excursions and specialty dining. Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. Existing booking are frozen, but not cancelled. Learn about the types of cruise credits and how to use them. PRINCESS CRUISES. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. I suspect that cruise went wonderful for most passengers. This did not bother me since it was the same itinerary and OBC perk from original cruise was transferred to new cruise. Probably just a simply error on the TA's side, but not matter.except for the dollar amount, I am curious what that represents. Enjoy up to 35% off Cruise Fares + 7 Princess Perks Princess Perks include up to $150 onboard spending per person (all four guests in a stateroom), Drink Package, MedallionNet Wi-Fi, Premium Dessert Package, Fitness Package (2 classes), Medallion Wearable shipping, Crew Appreciation + $100 Deposits. Once that FCC appears, I will share the amount and the expiration date. As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. Credits may take up to 60 days to show up in your account, and youll get a notification at that time. The second change the line made is. Life is unpredictable but you can rely on Princess Vacation Protection. See what you need to do before and while you sail to stay healthy at sea. Check "Finding Future Cruise Credits and Deposits" below for details. Learn all about our flexible booking options and sailing with peace of mind. This means that you have longer to decide if you wish to pay the final balance. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. The cruises include departures out of Hong Kong, Brisbane and Sydney.
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princess cruises cancellation policy 2022