Live 5 Investigates: Dozens of complaints filed against local vacation We put down $1200 on our credit card and signed the financing paperwork for the rest. incorrect. Consider how much of your income goes towards bills and what you have left over at the end of each month. I'm tired of the lies. To use our mobile site, please enable JavaScript. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. I called the number they gave me three times to cancel the contract but no one answered. Initial Palmera Vacation Club complaints should be directed to their team directly. Palmera Vacation Club | Complaints | Better Business Bureau Profile Must call to book. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Of course, this was not mentioned. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! The product has changed into something that families, couples, and adults love. On our way down to Hilton Head, we were a little bit behind schedule. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Copyright 2020 Business Consumer Alliance All Rights Reserved. Read Also: Sailboat Vacations In The Caribbean. 213. The price level of this organization is high according to consumer reviews. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Palmera Vacation Club review: - Complaints Board 'unethical behavior' I was verbally abused and threatened by staff member. So why do people still buy timeshares? Nothing is free. It was basically, sorry sucker attitude. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Palmera Vacation Club - Complaints Board They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Sign up for free now, Sign up for free to participate on the website. Respectfully, Member Services DepartmentPalmera Vacation Club. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? All prices are based in U.S. dollars (USD). Help please. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Travel benefits are administered by third party providers under contract with RCI, LLC. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. We have excellent credit and I don't want this to ruin it! 13 I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. Palmera also has a Facebook page that we should all be posting on. He wouldn't take that. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. You can call member services, leave messages and never get a call back. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. To be updated with all the latest news, offers and special announcements. Our records indicate the company failed to respond to the one complaint brought to its attention. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? I submitted a certified letter to the company with no response. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Hawaii TAT Broker ID #TA-023-193-6000-01 They also verbally guaranteed us that If I were you I'd get out of there as quick as you can. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? This allows us to verify that our reviews come from real guests like you. Bath 2 . Read full review of Palmera Vacation Club. At least I can dispute the credit card charges. Recent Reviews Theyre selling pie in the sky, and Marie Callender is better at making pies. This business is not a member of Business Consumer Alliance. This post has been removed at the author's request. Palmera Vacation Club | Complaints | Better Business Bureau Profile The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Please let me know about a class action lawsuit against Palmera if one exists. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Seller of Travel Reg. All of the lies, promises, and representations are part of the scam. I became a member in 2015 and was generally happy. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. Desired outcome: go back to original rules when we joined or get out of contract. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Timeshare owners speak out against Hilton Head Island resort In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. We bought 3,000 points for around $13K. Search Page General | SellMyTimeshareNow Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. available to us. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Read full review of Palmera Vacation Club. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. At this point I am willing to let them keep the money they sham me out of. Our records indicate the company failed to respond to the one complaint brought to its attention. They were looking for Maintenance fees. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. What is the cost??? The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. This is not the first time that we have had issues with getting people to respond, Desired outcome: After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. I did this for over an hour. This is a massive operation I thought. View summaries of the complaint descriptions and responses. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We grabbed our stuff and got the heck out of there. #3. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. One of the worst decisions of our life. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. No. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Perhaps, the finest resort community along the Atlantic Coastline. This will surely increase the credibility of your complaint. As a matter of policy, BBB does not endorse any product, service or business. Palmera Vacation Club. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. After researching and finding this site (thank God!) 2023 RCI, LLC. Our credit is being held hostage by Palmera Time Share. We asked plenty of questions, figuring 4 heads were better than 2. RCI members must redeem this exchange offer through the contact center. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Barcelo/occidental vacation club is a rip off. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. You May Like: What Is The Cheapest Caribbean Vacation. Don't have an account? The savings and perks are clear. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Sleeps 8 . On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Points 3,000 . Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Palmera Vacation Club | Better Business Bureau Profile You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. I even saw some stuff abour class action lawsuits. I have tried multiple times and never receive a response from the request. Share. Business Profile for Coral Resorts - Better Business Bureau OMG!!! The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Barcelo bought out Occidental right . Dont Miss: Hicv Vacation Package Kissimmee Fl. Desired outcome: 602560941. Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Clear all Click here to get notifications about new complaints of Palmera Vacation Club. My husband and I are both smart people and we feel so foolish that we jumped into this. And we prefer to vacation by ourselves instead of as a group. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. I am old and cannot afford to pay for this time share. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Rescinding Palmera Vacation Club in Hilton Head, SC I have already paid $2655 plus $846. Hang onto your paperwork. When I booked out trip, it took a solid week to speak to a representative. You can find contact details for Palmera Vacation Club above. We returned I just feel so bad for all of the people that get swindled by vultures like these. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. This post has been removed at the author's request. After reading the contract, I did not feel comfortable. The travel prices the salesman Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Where can I get more information about the class action lawsuit. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). RCI and related marks are registered trademarks and/or service marks in the United States and internationally. So he takes us to another person so we can "check out". Scam Clue 5: A promotion that poses as an investment. Login to participate on the website. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Cancel.We want out of Palmera. We bought 3,000 points for around $13K. Thats just false for anything thats not outright property ownership. Here it is a year and 1 maintenance fee later, no bye bye timeshare. Etc. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. File a complaint. Contacts:There are no additional contacts. Websites:There are no additional web sites. Down and my maintenance fee. Like a free stay and Hilton money? Coral Sands was sued, alleging fraud back in 2006. They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. Thank you! Must call to book. Palmera Vacation Club Members Association, Inc. Palmera is deducting $295 out of my checking account a month. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. After all, it's not their money but yours. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Time share oversere haven't got anywhere yet. Write reviews, ask and respond to questions, We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Claim it and get a lot of features. File Complaint Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Resolution Sought BBB Business Profiles may not be reproduced for sales or promotional purposes. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Amount in Dispute: $1,500.00 Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Theres nothing worse than a cramped hotel room and lack of personal space. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. Please visit RCI.com for details. Type in the email address you registered with. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. Have you tried contacting them? We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. All reviews are available on the sites they are accredited to. Lets say you take a week-long vacation every year somewhere new. I suspect this goes on all the time. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Palmera Vacation Club - Timeshares / Vacation Rentals Forum *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Palmera Vacation Club Reviews And Complaints - VacationTalk.net Good luck! The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. This is a multi-location business. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Like all the other complaints prior to me. we are convinced we made a BIG mistake and composed a letter to cancel the contract. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. BCA has no information regarding government actions at this time. Avoid doing business with Palmera. Palmera Vacation Club Sales Executive Salaries in the United States more, You seem to have JavaScript disabled. Proudly SupportsTimeshare.com. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. International Association of Better Business Bureaus. We paid cash, so we don't have that leverage. JavaScript is disabled. Usage Type Annual . Customer Reviews are not used in the calculation of BBB Rating. They sat us down with our salesman in a large room. Your contribution should be yours. He was not up front at all. Category Timeshares & Vacation Clubs. All content should be genuine and unique to the guest. We attended the 90 min presentation this past weekend in Hilton Head Island. BBB is here to help. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Perhaps, the finest resort community along the Atlantic Coastline. Phone number +1 888-887-2563. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Looking for Palmera Vacation Club Login? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Palmera Vacation Club - Timeshares / Vacation Rentals Forum At our age changing made sense if this transition occured. Palmera Vacation Club: Reviews, Complaints, Customer Claims Argentina Australia Belgi (Nederlands) Belgique (Franais) When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. We were still not interested. ComplaintsBoard.com is a leading complaint resolution website on the Internet.
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palmera vacation club lawsuit