Australia: 1300 028 502. On these ships it is possible to book your preferred seating. 6750 N Andrews Ave Ste 100 Fort Lauderdale, FL 33309 Get directions Edit business info You Might Also Consider Sponsored The Passport Office 3 The Passport Office of Hollywood can expedite passports in as little as 48 Hours. The Medical Centre is staffed by fully-qualified personnel, and benefits from 24/7 specialist paediatric telemedicine support. Entertainment varies between itineraries. Your browser may be out of date or not compatible with our new site and may not be secure. I don't have a eMail address for customer service since I contacted them only via phone 3-times, never by eMail. They have same cruise same days almost same price. The details of the embarkation process change from ship to ship. http://www.cdc.gov/media/releases/2016/p0801-zika-travel-guidance.html. Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). They shall be confiscated and can be taken off the ship to be used while in port. You will be able to upgrade your package on board through the MSC Captive Portal (the website used to activate the pre-paid package). New Zealand: 0508 4278 473. Members can update or confirm the contact details in the MSC Voyagers Club online personal area or through the Web Check-in. After logging in click "Chat" at the top of any page to begin! Will call available at our Chicago location Mon-Fri 7:00am-6:00pm and Sat 7:00am-2:00pm. 92120 Montrouge - France, MSC Kreuzfahrten GmbH HR 10000 Zagreb - Croatia, Shop 6-7, Royal Business Centre, Vasileos Constantinou 89, MSC Croisires You should make sure that your debit/prepaid card is enabled for use abroad. Prof. Fahrettin Kerim Gkay Please note that rates may be subject to change. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore. A new regulation for a safer supply chain. Were here to help you in any way we can. We're here to help you in any way we can. Which kind of activities can I find on board? What type of shows can I expect on board? Does the package cover the entire cruise? Menu. How to Track MscContainer? Can a passenger with reduced mobility travel alone? PLS CUSTOMIZE Telephone number +511 213 0200 Opening hours Monday - Friday 08:30 - 17:30 Saturday 09:00 - 13:00 Do you have medical services for children? It is extremely important that you always arrive at the port with your e-ticket, including the embarkation form with complete and accurate personal data. All MSC cruise ships have a well-equipped Medical Centre, supervised by a ships doctor and other medical personnel. Fort Lauderdale, Florida FL 33309 USA, MSC Cruceros S. A. No: 25/6 Kat: 3 Our apologies for any inconvenience caused. You can manage your childs onboard account at Reception - Guest Services. Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. Can children register in the MSC Voyagers Club? Sat 9am - 1pm (SYD time) This interference can result in slow response times or even the system becoming unresponsive. Find information on procedures and formalities. MSC Cruises Address: 6750 N. Andrews Ave., Suite 100, Ft. Lauderdale, FL 33309 Phone: 855-263-4259 Email: msccustomerservice@msccruisesusa.com Norwegian Cruise Line Address: 7665 Corporate Center. Loan Department. MSC House, Opp. 159, Business Garden - Cladirea B, Etajul 8, Sector 6 Bucuresti - Romania all Cuban-made articles or merchandise from Iran, Myanmar or Sudan, Narcotics and some medication containing prohibited substances, Absinthe (or other alcohols containing Artemisia absinthium), Endangered species that have not been outlined by CITES. It is up to each entity which forms part of the supply chain to ensure that they are adhering to agricultural pest and contaminants requirements, by following the rules of each country and/or port destination. CC Help Jenn Online chat available from homepage. In addition to the Form, a medical certificate confirming that the guest is fit to go on a cruise may be requested. Piraeus Varna Service (BSM) Port Said - Ashdod Shuttle (PAS) Spain East Med (SEM) Spain Turkey Express (STX) Spain Turkey Express 2 (ST2) Turkey Levant Service (TLS) Turkey Levant Service 2 (TL2) Turkey Poti Service (TPS) Turkey Poti Service 2 (TP2) Turkiye Black Sea Express (TBX) Turkiye Egypt Express Sevice (TEX) Turkiye Varna Service (TBS) Phone:+40 0239689800 Shipping Services Container Freight Service Website 24 YEARS IN BUSINESS (714) 708-3584 575 Anton Blvd Ste 720 Costa Mesa, CA 92626 2. *Depending on the itineraries and subject to applicable legislation. Does MSC Cruises offer assistance to passengers with disabilities or reduced mobility? Currently, there are no US terminals with a NO VGM No GATE policy. No, if you activate a device, this device cannot be changed. Advertise company in the Intermodal Directory and get access to Equipment Matching for $600/year. Phone: +90 (850) 420.96.00 Use the MSC for Me free chat to talk with your onboard mates. And what kind of kids activities will be available? For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. If youre celebrating your childs birthday during your cruise, you can make it even more fun by ordering a special Doremi cake. Do you have a cashless payment system for children on board? Ibirapuera 2332 - 6th floor - tower #2 Marine Tower, 2nd Floor, Johannesburg:1 Wessels Road, Rivonia - South Africa The following information is required: name, last name and date of birth. 50 Msc Customer Service jobs available on Indeed.com. In fact the special operating environment that regulates the maritime sector means that many products (such as alcohol, tobacco and fragrances) can be sold duty free, bringing reductions of up to 30% off retail prices on land. Is there a fee for the 4D cinema on board? Customer Service Import: Kimberly Giuliano (1) 925 786-1969: . What are my main duties as a parent/ legal guardian with a minor on board? Thank you for visiting our site and we look forward to seeing you on board soon! Are there cabins for passengers with disabilities or reduced mobility? If you choose not to set a spending limit you authorize all purchases made by your child onboard. Embarkation begins at the Check-In time shown on the cruise ticket. Segways and other similar vehicles cannot be operated on board. 5 - All industry participants, need to be aware of the risk of penalties for not complying with biosecurity requirements for the individuals involved, which will vary and can be most serious. Please consult your travel agent and/or the relevant authorities (embassies, consulates or other local authorities) to find out whether there are any other restrictions to carrying cash on your itinerary. Keep vegetation near facilities mowed, as these areas can harbor insects and rodents. Telephone Number. We also provide cargo consolidation, loading and re-loading, packing, unpacking and cross-loading services from containers to trucks. Spoke with Willie, customer service. If you are contacting us about a cruise you are yet to take, we aim to reply within 48 hours of receiving your email. However, if you are under 18, subscription can only be completed by a parent or legal guardian. Chicago, IL Customer Care and Fulfillment Center 1575 Hunter Road Hanover Park, IL 60133 Toll-Free: (800) 645-7270 Fax: (630) 274-3975 Guests who wish to find out additional information about the Zika virus should either contact their health care provider physician or visit the CDC Website: We accept the following credit cards; Visa, MasterCard, American Express, JCB, and Diners Club. VGM Mis-declaration Fee: $300 per misdeclaration, per container. He joined MSC Group's cargo business Mediterranean Shipping Company in 2000, becoming Line Manager for the USA, Mexico, and Canada in 2001. Sri Lanka MSC Cruises should be informed of all special needs via the Special Needs Form, which is available online and at all accredited travel agencies. courteous and efficient. Looking for our contact us page? LONG BEACH WAN HAI LINES (USA) LTD. 301 EAST OCEAN BLVD.SUITE 1650 LONG BEACH, CA 90802; Tel No. It is extremely important that you always arrive at the port with your e-ticket, including the embarkation form with complete and accurate personal data. For cruises booked through a travel agent, you may ask them to complete the web check-in process on your behalf. This can only be done in the on board currency (euro or US dollars, depending on the itinerary), for a fee, set according to the itinerary. Your browser may be out of date or not compatible with our new site and may not be secure. Guests under the age of 18 are prohibited from disembarking the ship unless accompanied by a legal guardian or an adult duly authorised from the legal guardian to accompany the minor, by virtue of an official consent of the latter. Is it possible to upgrade from the Browse package to the Browse & Stream one? Bienvenido al nuevo portal de MSC! My expectation is MSC will do sweet fanny adams for you. All ships have duty free and tax free shops, hair and beauty salons and photographic services. Phone: +36 1 486 6060 If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. The entertainment staff will do their utmost to make every cruise enjoyable. 1-844-284-9439; 6750 N . We leave from Port Canaveral in 3 days for an 8 day 7 night cruise. This wristband must be worn at all times during the cruise for security. Performances are repeated twice per evening, which means there is room for everyone. Security Guide: How do I report a crime on board? Customer Service - West Coast. Onboard bar purchases will incur a gratuities, automatically added to all purchases: 15% gratuities on European, Emirates, South Caribbean, Red Sea, South America (Brazil and Argentine) and Far East itineraries, and 18% gratuity on North America itineraries. http://www.cdc.gov/zika/ If you would like any assistance, just give us a call. Have a question, comment, or need assistance? Phone +18003104060 Booking Desk - West Coast. Opening hours are listed in the Daily Program programme sheet which is delivered to the cabin each day. Please note that personal cheques are not accepted. Those cannot be used with the Browse package. Sweep, vacuum, wash the containers and trailers prior to stuffing / loading. Prior to reaching the cruise terminal, guests are advised to label their luggage using the tags received with the cruise ticket, and hand it to MSC staff at the terminal.
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msc customer service email address