Support and Troubleshooting FAQs | Primo Water and Water Dispensers Support Customer Service Monday-Friday 10:00am-6:00pm ET U.S. - 844.23PRIMO Canada - 877.830.0653 Contact Us Register Your Product Register your dispenser with Primo to activate your warranty and make sure we can contact you with any product-specific updates. Model # 601332. All you have to do is slide the water bottle in the space provided. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. Really pretty neat how it works. My bottom loading water dispenser is not producing hot water. Primo White Top Load Water Dispenser 601130-C - The Home Depot Now load the bottle and take out a couple of liters of water from the bottle to ensure that no vinegar is left in the taps and pipes. Return the unit to its location, install a fresh water bottle, plug the power cord into the grounded wall outlet and turn the energy-saving switch ON. Stainless steel water reservoirs. (1 answer). By creating an account you agree to the Hunker, How to Put a Garden Hose Spigot on a 5-Gallon Pail, How to Troubleshoot a Frigidaire Water Dispenser That Is Not Working, How to Troubleshoot Instant Hot Water Dispensers. If you have any other questions or concerns, you can reach customer service at 844-237-7466. 601256-SO, First Steps Bottom Loading Water Dispenser Step 3 Turn the screw slightly clockwise for colder water or counterclockwise for warmer water. First of all, check that the main plug is properly plugged in and is not having a short circuit. 601144, Professional Heavier Use Bottled Water Dispenser All Dispensers - Primo Water 900196, Countertop Water Dispenser 601243-C, Top Loading Water Dispenser Primo dispenser cleaning can be done using vinegar ort bleach, water, and a brush. Register your dispenser with Primo to activate your warranty and make sure we can contact you with any product-specific updates. Primo usually comes with high-quality wiring, but issues can happen in machines. This dispenser uses 3 to 5 Gallon bottles, which reduce waste from single-serve bottles. Return the unit to its location, install a freshwater bottle, plug the . My top loading water dispenser is not producing cold water. However, over time some problems can disturb them. To remove the air-lock, you need to remove the water bottle, empty the reservoir and then place the bottle back. I am renting a dispenser from my water company and it makes an obnoxious hum when the condenser is cooling the water. Easy bottom loading. Pull it away from the wall, and remove the water bottle. Find the right Primo Water Dispenser for your family. Your email address will not be published. Doing this will not only help you maintain the appliance, but it will also prevent any damages or injuries. 601272-C. English & Spanish. Then, plug the machine back on and turn on only the green switch. We want to inspire healthier lives through our better, safer water. Rinse the bottle and fill with only hot tap water and apply it to the dispenser following (steps 8-9). (4 answers), Answered 4 years ago by AnonymousVerified Purchase, Q:QuestionCan the water dispenser delayed on its side for travel(4 answers), Answered 4 years ago by PrimoWaterCustomerService, Q:QuestionIs there any way of increasing the flow of water to dispense . To resolve the issue you would need to dispense water so it begins to pump, and then stop dispensing and open the door. 601132, Countertop Ceramic Water Dispenser Due to the size of the Primo probe and the bottle necks, our bottom loading dispensers are notcompatiblewith any glass bottles. You can usually see the hose vibrating against the bottle. But we cant do it alone. Primo bottles are considered a food contact surface. Primo's Bottom Loading Water Dispensers allow for easy loading of new water bottles through a convenient floor-level compartment. If you are experiencing any of these issues, theres no need to worry, for there are easy ways to fix them. Primo. Unplug the power cord from the wall outlet. 601088-C. You should clean your dispenser every 3 months. Connect the water bottle to the dispenser and let the vinegar or bleach fill the tank. If you are facing a slow flow rate, it is probably due to a mineral build-up inside the taps. Primo dispensers use 3- or 5-gallon jugs of purified water. Now every member of your family can enjoy Primo water thanks to our Water Dispenser with Pet Station. Also, please do not install the dispenser in an area where it will receive direct sunlight. Why? If there are any air leaks resulting from poor connections between the pipes, the water bottle may not accumulate enough pressure. Yes. If you feel that the water taste has gone bad, clean the dispenser and clear off the reservoir in the water tank. Register Your Product Primo Water Services - Home Delivery Bulk & Bottled Water Also, make sure you pour the water remaining in the dispensers tank into a bucket. Make sure that that there isnt any dampness in the room. Model # 601298. The water dispenser reaches 37F degrees at its coldest and 195F at its hottest. like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you dont instantly need to call a professional for help. All types of water are different based on their quality standard, and it decides the solution. Make sure you wash the reservoir twice with tap water. Visit www.primowater.com/empty-bottle-credit for additional information. bottles, which reduce waste from single-serve bottles and filters and its Energy Star rating keeps electricity usage to a minimum. Contact a CFC certified technician to check the freon levels on the water cooler if it continues to freeze up. choosing a selection results in a full page refresh. Bottom loading dispenser may sometimes face pump issues. 601213, hTrio multi-purpose beverage dispenser All of our bottles are composed of food grade resins and meet all US FDA requirements. Water Coolers - Lowe's Home Improvement You can solve this problem by using the following tips. Join us as we work to inspire healthier lives through reducing plastic waste and providing safe water* for all. Hunker may earn compensation through affiliate links in this story. We will accept any 3 or 5-gallon bottle as an exchange. Amazon.com: Primo Water Dispenser By homoes. Will it work with a 3 or 4 gallon jug? Is Primo Water safe for my pets and aquarium? Click here to learn more. Cleaning the taps also helps in improving the taste of the water. What bottle sizes can I use with the Countertop Dispenser? If the water from the dispenser is at room temperature, instead of cold or hot, the thermostat could be the problem. Fast-flowing ice cold and piping hot water. Remove the cap from a spare empty 5-gallon bottle. Does the Primo Self-Service Refill Water purification process destroy bacteria and viruses? Yes, the dispenser can be transported on it's side if needed. can be done using vinegar ort bleach, water, and a brush. We'll deliver your choice of water from one of our regional water brands, so you can enjoy premium water that's bottled close to the source. Materials that come in contact with the water you drink are BPA-free certified, including the premium internal stainless-steel water reservoir, which also aids in the prevention of bacteria growth. Available continuous dispensing option for cold and room temperature water. Open both the tabs and empty them. US Universal Water Cooler Water Dispenser Bottle Holder Smart Seat Pad Tool NEW. 2023 Primo Water Corporation. Place a two-gallon bucket in the back of the appliance and remove the drain plug, while also flushing water through the taps (step 5). How should I store my top loading water dispenser when going on vacation? Questions and Answers: Primo Water Bottom-Loading Bottled Water Whether youre a traveler, a homebody, a parent or a pet, Primo has a dispenser thats just for you. This allows the ozonator to run and for the ozone to dissipate at the end of the cycle. Place the dispenser at least four inches from the wall to facilitate airflow around it. However, solving a Freon problem will take a technician with a CFC certification. It would need to be set upright for 24 hours before using the cooling function in order to allow the compressor lubricant to settle. But if the problem is an accumulation of minerals, you can clean the dispenser. Either the temperature is set too low or you have a problem with the Freon going into the water. Turn the switches back to off and unplug the power cord from the wall outlet. 601244, Bottom Loading Water Dispenser This water cooler also has a bottom loading feature that makes loading bottles easy, a removable dishwasher-safe drip tray and LED indicators for a premium look. FREE delivery Wed, Mar 8 . Primo recommends that you use the instructions below to dissolve mineral deposits, sanitize, and deodorize your dispenser every 3-4 months. You can get rid of these problems by yourself without wasting a single penny from your pocket. Our operations are grounded in being a fundamentally environmentally friendly solution with returnable, refillable, and reusable bottles. Then, drain water from both taps into a jar. Add to cart. Primo Bottled Water Dispenser - Model # 900139A - Parts Only -18 - eBay Primo smart touch control provides not only a beautiful flush design but also state-of-the-art functionality. Is my probe adjustable for 3 Gallon Bottles? While the machine is turned off and unplugged, dispense about 4 cups of water from the cold dispenser. Step 3 Go to the cold temperature knob on the back of the water cooler and adjust it to a warmer setting. Your email address will not be published. Unplug the unit. DIY: Problem With the Water Cooler Freezing Over | Hunker The water cooler in your home or office is designed to deliver hot or cold water at any time during the day. Primo dispensers are quiet in working. Go to the back of the water cooler and unplug the power from the wall outlet. Enjoy a cool, refreshing glass of water or prepare your favorite hot or chilled beverages, soups, or oatmeal with ease. Electronic Smart Touch controls for easy operation. This will give the cleaning agent some time to remove all of the minerals. After filling the reservoir with the washing agent, drain the water, and flush it again with hot water without the vinegar of bleach. Read our detailed primo water dispenser troubleshooting guide. Doing this will not only help you maintain the appliance, but it will also prevent any damages or injuries. 601258, Table Top Dispenser Manual Generic Manual, English Your email address will not be published. New and improved 2.0 compressor cooling system. For better results, dip the toothbrush in the mixture you have just prepared. If you are unable to deal with the problems mentioned above yourself, you can always give a call to Primo Team at 844.23PRIMO or contact at https://primowater.com/Support/ for further information. Coupons for Primo water included (*up to a $14.99 value) - Redeemable at thousands of retail locations nationwide. Apply the cleaning bottle to the dispenser. Primo. The Countertop dispenser can accept both the 3 and 5 gallon sized bottles. Is Your Drinking Water Safe The Best Way To Remove Lead From Water, A Buying Guide To The Best Refrigerator Water Filters, Air Purifier Vs. Humidifier: Time To Breathe Better, Best Humidifiers for Allergies and Asthma, Wild Tornado Sink and Drain Cleaner Review, Best Commercial Electric Tankless Water Heaters, Best Handheld Shower Head For Low Water Pressure, However, no matter how useful an appliance may be, you may encounter some problems from time to time. They can provide hot or cold water, depending on the model. Water Delivery. Primo Primo Bottom Loading Hot/Cold Water Dispenser. Then, drain water from both taps into a jar. I saw this similar item at sams club for $129.00(2 answers), Q:QuestionDoes this primo water dispenser only take primo water or can it take any 3-5 gallon water jugs? You can do this by pushing the hoses further into the connectors. Yes, all probes are adjustable. Find My Store. If its your first time to install this appliance, below are some vital facts mentioned in the primo water dispenser manual. Your pets can enjoy our great-tasting water! Where can I purchase Primo Self-Service Refill Water? For this, firstly, you need to identify the kind of water you treat and the pollutants you want to remove. If this happens, unplug your dispenser, remove the bottle and check all the connections, make sure that the suction pipe is installed correctly and there is no air entering in the system. The pressure is supposed to flow through the dispenser into the container, forcing the water in the bottle into the dispensers tank. Check it out and purchase the perfect replacement for your faulty dispenser, and you might need a better water dispenser for home. Home Improvement, Furniture, Kitchen, Garden & Security. (2 answers), Q:QuestionThe self-sanitization green light is on all the time. Cracks in the system may cause leaks or an accumulation of minerals in the tank. Get premium water delivered straight to your door every two weeks. As an Amazon Associate, we earn from qualifying purchases, Copyright 2023 - All Rights Reserved at Homoq.com, Social media trends 2022 that businesses should master, 5 Winter Emergency Repairs To Your Home You Can Prevent, Make Do and Mend: How to Get More From Your Appliances, 4 Steps To Finding The Best Local Painters For Your Project, The Best Waterproof Flooring Options, Explained, Different Types of Lightings to Lit up Your Home and Office, How to Quiet a Noisy Air Conditioner the Right Way, 9 Crazy Things You Need in Your Apartment, Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. The bottle probe assembly is designed to allow the collar to separate from the top and slide down to secure to the necks of shorter bottles. Any time you intend to leave your dispenser for more than a week, the reservoir should have all water removed. Mark S. Eliot, ME January . While you are cleaning, do not remove the top cover of the dispenser as it is attached with a precision sealed gasket and it can result in leakage. Just reposition the probe, and that typically fixes it. If your dispenser is leaking, it is probably due to a leaking water bottle. You should unplug the unit, remove the brewer drawer and carefully check the upper needle in the unit for clogging. 601090 SO-C, hTrio Bottom Loading Water Dispenser Put the tray back, plug in the unit, then attempt to rerun a 10oz cycle (without a pod) when the unit is ready. Primo Water Dispensers are one of the best water dispensers available on the market currently. It would be best if you cleaned the Primo dispenses every three to four months. Go to the cold temperature knob on the back of the water cooler and adjust it to a warmer setting. To make sure no residues are left, flush the tank with some water from the fresh water-bottle. choosing a selection results in a full page refresh. Free shipping. Bottom loading dispensers, Deluxe Bottom Loading Water Dispenser with Self-Sanitization, Deluxe Top Loading Water Dispenser with Pet Station, Smart Touch Deluxe Bottom Loading Water Dispenser - Black, Smart Touch Deluxe Bottom Loading Water Dispenser - Stainless Steel, hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - White, First Steps Water Dispenser Designed for Baby Formula. What's Inside a Primo hot & cold water dispenser AutistiVision 23.1K subscribers Subscribe 686 180K views 5 years ago This was a fun disassembly. No need to replace the tube. You can use the same method we have described to solve the leaking problem to get rid of a slow flow rate. Learn how your comment data is processed. The only way to fix this is to make sure the hoses are connected correctly. | Spanish, Deluxe Bottom Loading Water Dispenser If you still notice that water is leaking from your dispenser, there might be some cracks in the internal portion of the dispenser. My top loading water dispenser is not producing hot water. This will give the cleaning agent some time to remove all of the minerals. (1 answer), Q:QuestionCan this unit be placed in a non temperature controlled garage year round? So first, make sure you switch off the dispenser and disconnect it from the power supply. Using it in an area with temperature control will affect the unit's ability to cool the heat the water and may result in a reduced service life. Answered 3 years ago by PrimoWaterCustomerService. First Steps Bottom Loading Water Dispenser. The mineral build-up is a common phenomenon, and you dont need to worry about it. Now flush both the taps completely and waste the water. However, over time some problems can disturb them. Allow the cleaning solution to fill the reservoirs. Im not able to dispense water from my bottom loading water dispenser. Primo Bottom Loading Hot/Cold Water Dispenser. Slide the Primo water dispenser back into its original position. Where can I view your Water Quality Report? or vinegar (2 cups) and hot tap water (2 Gallons) into the empty bottle. Do not use this appliance with another liquid besides water. Top loading dispensers are affordable and provide hot and cold water. Please dont overdo it, for you may cause the water to freeze. In this troubleshooting guide, we are going to discuss how you can deal with such problems with Primo dispensers. Fast-flowing ice cold, and piping hot water. Always ensure that you install the dispenser in a level ground. Drinking safe water should be a no-brainer. (1 answer), Q:QuestionRoom Temp Water?Can you get room temp water from this model? 601090, Deluxe Bottom Loading Water Dispenser with Self-Sanitization Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. Quantity. Primos filtration process features activated carbon filtration and a reverse osmosis membrane to eliminate chlorine. Im not able to dispense water from my top loading water dispenser. After a few minutes, plug the unit back in, turn the switches back on and give it one hour and recheck the water temperature. 12 Best Water Coolers for 2022 - Top-Rated Water - Popular Mechanics (2 answers), Answered 4 years ago by MikfofVerified Purchase, Q:QuestionHow do I change the temperature of water on the bottom loading water cooler to a much cooler temp. It is just room temp right now. Your whole family can enjoy the simply delicious taste of Primo water with the new Primo Smart Touch Water Dispenser. Primo Water | Water Dispensers and Accessories If your water cooler keeps freezing there are problems with the system. Does Primo Pre-Filled Exchange Water contain Fluoride? My bottom-loading water dispenser is leaking. Bottom Loading Water Dispenser. Primo Water Dispenser Not Cold - WaterProAdvice.com Once you have removed the plug, take off the water bottle and empty the water in the reservoir. Makes sure that hot and cold water buttons are not off and the power club is plugged in the socket at the back of the dispenser. New. Prices and offers are subject to change. You can create hot beverages, drink cold water, or even use the water for cooking. Plug-in the dispenser and turn on the buttons, wait for 3-4 hours and then try again. $9.93. Add some vinegar to the bottle and fill it with water. Do not try to change or check wiring by yourself if you are not aware of its working. Make sure you check hot and cold water dispensing one by one and not at the same time. Primo water coolers give you clear, cold drinking water. All rights reserved. Refill the water reservoir with fresh tap water and flush it again. Plug back your Primo and enjoy it. When you make the initial purchase of a 3 or 5-gallon pre-filled bottle from Primo, you are purchasing the bottle also.
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