This means the network is not being detected by your modem. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Buy The Greenwave C4000LG Modem. People who viewed this item also viewed. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. The red light indicates the modem isn't connecting to the CenturyLink network. Our troubleshooting team is standing by. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. Plug other end of phone cable into the your home phone line. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. If you did not receive filters, please chat with us. HP Support Agent. Residential | Small Business| Enterprise| 2023 CenturyLink. It should turn. Learn more. found on earlier modems. So I hooked up my old modem, and thank goodness my old modem works just fine. Climate Pledge Friendly. Cookie Notice After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. Cyber Monday 2021 ****h. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. STARTED! Press question mark to learn the rest of the keyboard shortcuts. Have you purchased a new Axon (Greenwave). On your start date, your line must be operational by 7 p.m. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. The main screen will appear. You can test this by plugging in another electrical device, and/or try another outlet. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). All Rights Reserved. 5. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Features of the C4000 (All versions) Secure WiFi compatible. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Please try another jack orchat with usfor further help. Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. The status light ring will change colors as it goes through the installation process, to show you its connection status. Please note that a phone jack is required to set up CenturyLink internet service in your home. All Rights Reserved. Most of these are best for tech-savvy folks who are familiar with modems and networking. Verified purchase: Yes | Sold by: bluehousesupply . Use to replaced my failed leased modem/router. Personalize the Wi-Fi2. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. Sentiment Score 9. Try another phone jack if one is available. Do not use the reset button unless instructed by a support representative. No Ethernet port? 4. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. The particular jack you are using isn't hooked up or is faulty. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. Try plugging the green cord into a different jack. In middle of Oct., my internet quit working. The LED ring in the center of the C4000XG will light up green upon full internet access. $69.99. About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Share | Add to Watchlist. So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. It should turnsolidBLUEonceit has connected. Standards-based WiFi WPA3 security. See the detailed instructions and diagrams below. 3. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. @gsturtle36. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Now it's time to get your modem hooked up. Try this: This can depend on a number of factors. Make sure the outlet is live. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app These lights will flashred and greenwhile the modem is syncing with the network. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) 9.3. 448 0 obj <>stream The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. Page 8 3. The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Filters are not included in your modem kit. Next image. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. This page is for CenturyLink modems that look like this: For the following models: By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Find addit. We've created a series of self-help and self-install videos to empower you to quickly get connected. CAUTION! Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. Below are some of the most common questions and issues that customers ask as they install a modem. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. If you don't have a jack, chat with us to have one installed. 2017-04-24 02:55 PM. Create an account to follow your favorite communities and start taking part in conversations. Single status light ring. Wireless security settings. Posted 21 September 2016 - 06:14 AM. . Go to Set Up a Wireless Network if you wish to configure your wireless settings. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. $84.99. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. If you did not receive filters, pleasechat with us. Buy The Adtran C424G Modem. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Below are some of the most common questions and issues that customers ask as they install a modem. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. is a good first step to fix many common problems. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. Below are the status LED behaviors you'll see when the modem is installing a firmware update: BLINKINGAMBER/WHITE-Manual firmware upgrade in progress (you are running afirmware updatethrough the modem's settings interface), BLINKINGAMBER/GREEN-Automatic firmware upgrade in progress (the network prompted an update, typically runs in the middle of the night). Highlight Features \u0026 Reviews! Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. CenturyLink Brightspeed Bonded dsl modem router C4000BZ newest version gigabit. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Here are some things to try: If the problem continues, contacttechnical supportfor help. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) If in doubt, you may want to wait until 7 p.m. to hook up your modem. Product Description. No Ethernet port? If needed, you can download the same instructions below. Previous image. Page 6 4. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) The difference between 2.4 GHz and 5 GHz. At that point, you can begin the installation process. wishful thinking hu. We no longer support this browser. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. For an optimal experience, we recommendupdating your browser. Click the quick setup icon to configure the device's Internet access . 2023 Brightspeed. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Select the AP Mode radio button. . If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. Works great, easy setup. What if all the lights on the modem are off? Optimizing the Wi-Fi to get the best service possible3. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. 8.8. After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. Choose your type of modem below to read the instructions before completing installation. After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. These preset credentials cannot be retrieved, and your modem could become unusable without them. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Theutilities menugives you access to several additional tools to manage and test your modem. Please note that a phone jack is required to set up Brightspeed internet service in your home. Try this: This can depend on a number of factors. Please note that a phone jack is required to set up Brightspeed internet service in your home.
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c4000lg modem setup