In the most likely event that you have been infected with malicious software promoting fake security software, it is recommended you conduct all the necessary steps in order to remove the software immediately. However, in case you have been tricked into purchasing the paid version of such misleading applications, the situation becomes a little bit more complicated, as the privacy of your payment methods, as well as your contact details, is no longer intact.
Due to the fact that most fake security clients seem to be legitimate and professionally designed (at least at the first sight) many computer users end up purchasing the applications as a result of not knowing exactly what they are dealing with. In such cases, certain steps need to be followed in order to limit the impact of the loss of privacy.
In the event that you have purchased using your private credit card details it is recommended to immediately notify your bank and instruct them to limit access to your bank account as a result of a digital fraud. Otherwise, the creators of the fake security client that you have purchased may at any time use your credit card details once again, without any consent, to transfer funds or make purchases under your name.
Similarly to the credit card data, once using an electronic wallet to purchase a fake security client, it is recommended to instruct the payment processing company of this event and request that a refund would be done in a timely manner as a result of online fraud and electronic payment system scam attempt. Most payment processing companies are already aware of such incidents and have the necessary tools and methodologies to work around such unfortunate customer events.
Once you have made sure that your payment data is safe and nobody can re-use the data entered in the purchase process without your authorization it is recommended to change Microsoft Windows user account password as well as most email passwords and website passwords that you usually use in order to prevent unauthorized access to such resources as a result of credentials being stolen as a result of the fake security client purchase.
Even if some of the personal data entered in the purchase process is still available to the owners of the fake security client it is important to limit the impact on this information as much as possible. Additionally, removing the fake security client from your PC as well as conducting a full system scan using genuine antivirus software is recommended.
In almost all cases you should not have an issue getting your money back by simply calling the number on the back of your credit card and claim fraud. For Debit card users we should point out that you may have a hard time getting your money back, but you should still make the phone call.
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